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How can we help you?

Our Support Page gives you instant answers to your questions.

Current Delivery Status

All orders placed up to and including April 6, 2025 have already been shipped. We’re currently preparing all remaining pre-orders for dispatch and they’ll be on their way to you over the course of next week. 
Please note: We’re still shipping in the order in which purchases were made, so some devices may arrive earlier than others.
Thank you so much for your patience and trust, it truly means a lot to us. As soon as all pre-orders have been fulfilled, ZeroMOUSE™ 2.0 will be available for regular purchase in our shop – with a delivery time of just 2–5 business days.
Curious how ZeroMOUSE™ works in everyday life?
Feel free to check out our Trustpilot reviews!

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Get Help Faster via Live Chat

Note: You’ll find the live chat in the bottom right corner of this page.
Before using the support form, we recommend trying our live chat first:

  • Quick answers to many common questions
  • Usually faster than submitting a support request
  • Available 24/7

If the live chat isn’t visible, please check if you have an ad blocker enabled – it may prevent the chat from loading.
If your issue can’t be resolved there, you can still submit a ticket using the form.

Let's Talk 🐾

We are here to help you with any question you have, and we are open to suggestions and improvement ideas you have.

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