Setting up your ZeroMOUSE™ - quick & easy
Discover your ZeroMOUSE™
Get ZeroMOUSE™
ready in minutes
Installing ZeroMOUSE™ takes only 5 minutes – fast, easy, and without hassle!
What you’ll need
Make sure you have:
- a microchip cat flap already installed
- a USB-C cable that fits the installation space (avoid fabric-coated types)
- a USB power adapter (with at least 2A output current)
- a screwdriver
Tip: Place ZeroMOUSE™ into your cat flap before starting the app setup. Ensure the tunnel is completely empty so the device can calibrate correctly.
Let’s begin!
1
Take out your current microchip cat flap.
2
Thread the USB-C cable through the opening and make sure it reaches far enough for your ZeroMOUSE™ (about 6 cm sticking out below the flap).
3
Put your cat flap back in place.
4
Wipe down and dry the tunnel of your cat flap so it’s clean.
5
Insert the USB-C cable into your ZeroMOUSE™ 2.0 (but don’t connect the power supply yet).
6
Remove the protective film from the sticky pads underneath the ZeroMOUSE™ 2.0. Place it in the middle of the tunnel floor so it touches the back frame.
7
Check that the tunnel is empty – nothing should be inside (not even your hand).
8
Download the ZeroMOUSE™ app on your phone, set up your customer profile, and allow the app to use Bluetooth.
9
Plug in the ZeroMOUSE™ 2.0 power supply and give it a moment to start. When the green light stays on, setup is done.
10
Add your ZeroMOUSE™ 2.0 in the app and wait until registration finishes.
Setup complete – your ZeroMOUSE™ 2.0 is now ready for use.
Installation Examples
Setup without Adapter
Setup with Adapter
Set Up Examples
Setup without Adapter
For cat flaps from SURE Petcare or Closer Pets, your installation should look like the example shown.
Installation without Adapter
If you have a cat flap from SURE Petcare or Closer Pets, ZeroMOUSE™ fits directly – no adapter needed.
Setup with Adapter
For cat flaps from PetSafe, you’ll need an adapter. Place the adapter under the ZeroMOUSE™ before installing it in the tunnel.
Installation with Adapter
With PetSafe cat flaps, first attach the adapter under your ZeroMOUSE™, then install it into the tunnel.
Your ZeroMOUSE™ has arrived – ready to get started?
You’ve received your ZeroMOUSE™
and are ready to install it?
Use the QR code below to download the ZeroMOUSE™ app in seconds.
For iPhone Users:
At present, the app can be accessed via TestFlight in beta mode. The official App Store release is already in its final review stages.
Important note for iPhone users:
Our app is currently only available as a beta version via TestFlight. We’re working hard to release it officially in the App Store soon — we’re already in the final stages.
ZeroMOUSE™ Compatible Cat Flaps
The cat flaps shown here work seamlessly with ZeroMOUSE™. Upgrade takes just 5 minutes.
SURE Petcare
SureFlap DualScan Cat Door
SureFlap Microchip PetDoor
SureFlap Microchip PetDoor Connect
SureFlap Microchip CatDoor Connect
PetSafe*
PetSafe Microchip CatFlap
* With the exception of the PetSafe Petporte Smart Flap.
CloserPets
Cat Mate Microchip
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