Installing ZeroMOUSE™ - it's that simple
Get to know your ZeroMOUSE™
Install your
ZeroMOUSE™
Your ZeroMOUSE™ can be installed in just 5 minutes – quick, easy, and stress-free!
What you additionally need
You will need an installed microchip cat flap, a USB-C cable suitable for the installation location (e.g., not fabric-coated), a USB power adapter with an output current of more than 2A, and a screwdriver.
Note: Install ZeroMOUSE™ into your cat flap before setting up the app. Make sure there is nothing inside the tunnel during setup so the device can calibrate correctly.
Let’s get started!
1
Remove your existing microchip cat flap.
2
Place the USB-C cable through the hole and make sure the USB-C cable is long enough for your ZeroMOUSE™ (approximately 6 cm extending below the edge of your cat flap).
3
Reinstall your cat flap.
4
Clean and dry the inside of your cat flap’s tunnel.
5
Plug the USB-C cable into your ZeroMOUSE™ 2.0 (please do not connect the power supply yet).
6
Peel off the protective film from the adhesive pads on the bottom of the ZeroMOUSE™ 2.0. Place it centrally on the tunnel floor so that it makes contact with the rear frame.
7
Make sure there is nothing inside the tunnel (not even your hand).
8
Install the ZeroMOUSE™ app on your phone, create a customer profile, and grant the app Bluetooth permission.
9
Connect the power supply of the ZeroMOUSE™ 2.0 and wait for the device to start and set itself up. This may take a few minutes. When the device blinks green steadily, the setup is complete.
10
Add your ZeroMOUSE™ 2.0 to the app and wait until the registration process is complete.
Your ZeroMOUSE™ 2.0 is now fully set up and ready to use.
Installation Examples
Setup without Adapter
Setup with Adapter
Installation Examples
Setup without Adapter
For cat flaps from SURE Petcare or Closer Pets, your installation should look like the example shown.
Setup without Adapter
For cat flaps from SURE Petcare or Closer Pets, your installation should look like the example shown.
Setup with Adapter
For cat flaps from PetSafe, you’ll need an adapter. Place the adapter under the ZeroMOUSE™ before installing it in the tunnel.
Setup with Adapter
For cat flaps from PetSafe, you’ll need an adapter. Place the adapter under the ZeroMOUSE™ before installing it in the tunnel.
You’ve received your ZeroMOUSE™ and are
ready to install it?
You’ve received your ZeroMOUSE™
and are ready to install it?
Simply scan one of the two QR codes to go directly to the appropriate app version.
Important note for iPhone users:
Our app is currently only available as a beta version via TestFlight. We’re working hard to release it officially in the App Store soon — we’re already in the final stages.
Important note for iPhone users:
Our app is currently only available as a beta version via TestFlight. We’re working hard to release it officially in the App Store soon — we’re already in the final stages.
Compatible Cat Flaps
Is your cat flap compatible, or do you need a new model to use ZeroMOUSE™?
All the cat flaps listed here are fully compatible with ZeroMOUSE™ and can be upgraded in just 5 minutes.
SURE Petcare
SureFlap Microchip Cat Door
SureFlap DualScan Cat Door
SureFlap Microchip PetDoor
SureFlap Microchip PetDoor Connect
SureFlap Microchip CatDoor Connect
PetSafe*
PetSafe Microchip CatFlap
* With the exception of the PetSafe Petporte Smart Flap.
CloserPets
Cat Mate Microchip
Still have questions?
Take a look at our FAQs – you might find the answer you're looking for.
Need quick assistance? Our chatbot is available 24/7 to help you out!
Subscribe To ZeroMOUSE™ Newsletter
Follow us on:
© 2025 Mousebouncer GmbH
